What is the SUNY Learning Network?
The SUNY Learning Network (SLN) is a partnership in learning with SUNY SLN Campuses. SLN works with SUNY campus faculty and staff to provide unparalleled online learning experiences at accredited New York State Institutions. SLN supports campuses with educational training specifically created for online teaching and learning. SLN also provides helpdesk services for both students and faculty who participate in the SUNY Learning Network. This support gives SUNY SLN online students the opportunity to work in virtual classrooms that foster intensive interaction, individual attention, high standards, and enhanced learning outcomes.

Taking Courses
With SLN, you register for courses at the SUNY Campus offering the online course(s) you want to take. When your class begins, you sign on to your online courses via the internet or web. You receive support and instruction from instructors who are also online, and have received special training and guidance in online instruction. You develop your own schedule within certain limits, including your professor's expectations and the course's start and end dates. Based on the course requirements and the type of course, you might study on your own, interact with the instructor or other students online or on campuses, work in groups, participate in class discussions, and submit assignments - all online, or in combination of online and on-campus work.

How much work is an online course?
Like any course, SLN courses at SUNY campuses involve a time commitment. For each credit hour, plan on three to four hours of coursework per week. For instance, a three-credit course would typically involve nine to 12 hours of work weekly.

Why Online Learning is different
From all that work, however, you gain substantial benefits. Online learning encourages feedback from all students, not just those who might raise their hands in a traditional classroom. The variety of options accommodate a wide range of learning styles. And because SUNY professors create these courses in conjunction with SLN, you'll draw directly from the instructor's depth of knowledge in an easy-to-use format.

SLN's Unique Online Course Support
Every SUNY Campus has a unique personality, and online courses are no different. Your campus will provide you with information about your course, including: how to log on, where to get help, and how to access your online course. SLN supports the campuses with:

• SLN HelpDesk. If you need help navigating SLN, this is the place to go. Available 24 hours, 7 days a week via email, or by telephone during operating hours.
• Training and teaching support - online instructors participate in a wide variety of educational and professional development - from technology training to working in virtual online worlds. SLN is involved in online educational activities around the world, and we share that with our SUNY online faculty, enriching their online experience - and yours.
• Technology Support - Our campuses receive the best in technology support - from the latest versions of online learning systems to 24/7 to helpdesk support. We're there for our instructors, so they can be there for you.

• WIndows Users: Microsoft Internet Explorer 6 or higher, Mozilla Firefox 2.0
• Mac Users: Mozilla Firefox 2.0 (Safari not supported)
  Note: You should never use a Beta version of a web browser while working in your courses.

For ANGEL LMS Users
ANGEL is designed to support the widest variety of client-side operating systems and client-side browsers through its limited use of client-side technologies. While ANGEL products generally function well in many browsers, the following are formally supported and tested:

• With PCs running Windows OS: Internet Explorer, Firefox and Mozilla
• With Macs running OS X: Firefox and Mozilla

Testing is performed on the latest generally available versions for the above platforms
and browsers with each General Release of ANGEL products, ensuring full support at
that time. For additional information on browser support please visit http://support.angellearning.com.