Advanced Course Management Systems Make It Easy to Get Online and Learn
Every SUNY Campus has a unique personality, and online courses are no different. Once you have registered for a course, your campus will provide you with information about your course, including: logon information, where to get help, and how to access your online course. This may vary between courses and campuses, so be sure to watch your mailbox for information on how to connect to your course(s).
What Do I Need to Learn Online at SUNY?
To take an online course at a SUNY Campus, you must first have access to a reliable internet connection (preferably high speed). You also need to work with a compatible web browser to ensure you are able to experience all aspects of your online course. To find out which browser version you should be using for your course, please check out our Knowledge Base article on Browser Compatibility.
Do I Need Special Software to Take Online Classes?
The software that SUNY campuses use for online learning varies from campus to campus. However, they all have one thing in common - online learning at SUNY campuses is browser-based. This means that you access your course through your internet connection using a standard web browser (e.g., Internet Explorer, Firefox, Safari, etc.). You may need to download the most compatible version of the browser for your campus system.
Some instructors require students to use special software related to their course. This information should be provided to you after you register.
How Do Campuses Present Online Classes?
SUNY campuses use different kinds of systems to support online learning. Often referred to as Learning Management Systems (LMS), you may encounter any of the following LMS types:
Getting Help With Your Online Courses
Open SUNY provides support for SUNY campuses. To contact the HelpDesk, please visit the Contact Us page for more information. Phone support is available during regular business hours. You may also submit a HelpDesk ticket online, or leave a voicemail if the HelpDesk is unavailable. If the HelpDesk cannot assist you, we will do our best to provide you with contact information for your campus or online course.
Still Have Questions? Please visit our Contact Us page.